This is a private help portal for staff at Durham Public Schools using the eWalk Walkthrough Collection Tool.
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Find answers to the most frequently asked questions about our services.
Please review the Quick Start Guide available below in the helpful resources section of this page as it will help you get started using eWalk.
If you forget your password, please reach out to Durham Public Schools Technical Team as a Single Sign On method of authentication to eWalk is being used.
To schedule a support meeting, please view our meetings section above and select an select our eWalk Learning Lounge or Personalized 1:1 meeting. You will receive a confirmation email with further details if scheduling a 1:1 meeting.
Yes, eWalk is fully compatible with mobile devices. You can access the platform using any web browser on your tablet or download the eWalk 3.0 App to be used on your phone. Intructions are outlined in the quick start guide and links to app are listed in helpful resources.
New users can access a variety of resources, including user guides, video tutorials, and FAQs, available on our support page. Please visit our resources page here: eWalk Resources
For customer support, you can reach us via email at [email protected] or call us at 1-888-722-9990 during business hours.
Below are links to the eWalk 3.0 app.
Below are links to training sessions completed that demonstrate how to use eWalk on the web: